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Invalid value:provided for item ID

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Posted on by TonyQ

Hi there,

I am trying to update Dynamics 365 for Sales record when a record is updated in SQL Server. So I have SQL Server "When an item is modified" as the first step and then I have "Update a record" in D365. I am putting in "id" as the Record Identifier. However, it gives me the following error each time.

{
  "status": 400,
  "message": "Invalid value: 34 provided for item ID",
  "source": "dynamicscrmonlineconnectionprovider-westus.tip0-westus.p.azurewebsites.net",
  "debugInfo": "clientRequestId: 9654cb9c-d61f-42ac-b653-77a81421e494"
}

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v-xida-msft on at

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Re: Invalid value:provided for item ID

Hi @TonyQ,

Could you please share a bit more about the id dynamic content filled within Record identifier field "Update a record" action?

The error message told that the value you filled within Record identifier field of "Update record" action is invalid. The Record identifier field of "Update a record" action is required to fill a unique identifier of a record.

Actually, the Record identifier is decorated as a GUID string within Dynamics 365, such as, 'cb6555a0-2927-e811-8122-70106fa93fc1'. The "Update a record" action find the specific record via a unique GUID string ('cb6555a0-2927-e811-8122-70106fa93fc1'), the Dynamics 365 triggers/actions UI just translate the GUID string into a friendly dynamic content as following flow's configuration:

The flow works successfully as below:

So if you want to update the record with id dynamic content filled within Record identifier field of "Update a record" action, please make sure that your id column store the unique Record identifier (a GUID string) of a record.

Best regards,

Kris

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TonyQ 4 on at

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Re: Invalid value:provided for item ID

Hi @v-xida-msft,

ya, you are totally right, I found this "workaround" as well, what I was trying to do is whenever there is a change in my local SQL database, I want to update Dynamics 365, but I encountered this error.
so, what I am doing right now, is that I set up a flow to update SQL database first to include a GUID column of my D365 records, and then use this GUID column as the record identifier to update my D365 if there is any change in my database.

is this the right approach? cause for me, this is a bit tedious, is there any way that I can directly update D365 from my SQL database without creating this additional column in my SQL table?

thanks
Tony

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