web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Flow sending extra ema...
Power Automate
Unanswered

Flow sending extra emails outside of the set conditions

(0) ShareShare
ReportReport
Posted on by 173

I have a flow that sends users an email once they submit a request. I identified two conditions based on which this email should go out. However, the flow sends the email any time I edit the item in the SharePoint list and NOT only when the conditions are met.  Here is my flow:

1. When an item is created or modified (in Sharepoint) ->

2. Get item (Sharepoint) ->

Here I show the item ID and info about the site and list

3. Compose ->

This is the first compose in which I select "Status value" which is the value I need for my first condition
4. Compose 2 ->
This is my second compose in which I select "Project Lead" which is the second item I need for my second condition
5. Condition ->
Output (from the first compose)  is EQUAL to "Not Started" (status value)
Output 2 (from the second compose) is NOT EQUAL to NULL
6. Switch ->
If yes send an email; if no terminate What could be missing?
The flow sends emails even when the status is other than Not Started. Thank you in advance!!

Categories:
  • Pstork1 Profile Picture
    69,665 Most Valuable Professional on at

    Can you post a screenshot of a run? Hard to figure out what's wrong from just your description.

  • oaghaei Profile Picture
    173 on at

    @Pstork1 I wanted to, but initially, when I typed my first post, it wasn't letting me insert pictures! I was so surprised. Looks like the picture inserting is working now. Here is the overall flow:
     overall flow.JPG

     

    Here is the breakdown:
    step 1.JPG

     

    switch options:

    step 3.JPG

     

    Please let me know if any other details are needed. 

  • alrezac Profile Picture
    Microsoft Employee on at

    Hi,

     

    Can you also include screenshots of a run that still sent the email? Specifically showing what the compose items values are? We should be able to compare those values to the condition and figure out why its sending emails when its not suppose to.

     

    Regards,

     

    Alex

     

    -------

     

    Community Support Team _ Alex Rezac
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Pstork1 Profile Picture
    69,665 Most Valuable Professional on at

    I think I know what the problem is.  When doing a get item the connector doesn't include any fields or properties that are null.  So I suspect your condition that checks for null is always failing.

  • oaghaei Profile Picture
    173 on at

    @Pstork1 Are you suggesting that I change something in the "Get item"? Not sure if I am following you. I thought when it's getting an item, it's getting whatever the contents of the item are. Do you by any chance have a solution to fixing this? 🙂

    get item.JPG

  • oaghaei Profile Picture
    173 on at

    @alrez thank you for making me look into it. I realized where the issue was (another flow with other conditions).

  • oaghaei Profile Picture
    173 on at

    I found the problem. It turned out not to be this specific flow. I think I also have a solution in mind for it. Thank you again for taking the time to look at this issue! @Pstork1 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Leaderboard > Power Automate

#1
Mohsin Ali Profile Picture

Mohsin Ali 426

#2
11manish Profile Picture

11manish 349 Super User 2026 Season 2

#3
M Bilal Khan Profile Picture

M Bilal Khan 308

Last 30 days Overall leaderboard