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Topic Creation & Management

ChatBot provide results from 2 different topic

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I have create a chatBot with about 100 topics

Sometime when user corespond with chatbot, it provide results from 2 different topics. The words provided by the user trigger 2 different topics

Please see example below



1. is the topic created by my

2. is system topic"Escalation" triggers after bot does not understand user for 3 times.



Thnak you in advance

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