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An error in the topic. code: 3000

Posted on by 8

While editing a bot I was adding the conditions to evaluate the data coming from the component including a flow. Based on that I was creating different messages/questions. Some of the conditions had the same actions so I was adding multiple nods into one message component. After I saved the topic I got an information about an unexpected error. Anyone encountered similar situation and knows how to access the topic again or get rid of an error? In the first picture you can see recreated situation.  I cannot delete the topic as this one is a system topic. 

Michal_Bainka_0-1649069798766.pngMichal_Bainka_1-1649069837958.png

 

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  • Michal_Bainka Profile Picture
    Michal_Bainka 8 on at
    Re: An error in the topic. code: 3000

    Hello @CleberM , 
    yes I recreated it already in a new bot, but the error does not occur. 

    Michal_Bainka_0-1649327127931.pngMichal_Bainka_1-1649327142620.jpeg

     

  • CleberM Profile Picture
    CleberM on at
    Re: An error in the topic. code: 3000

    @Michal_Bainka is this something you can easily reproduce in a new bot? We'd like to take a closer look.

  • Michal_Bainka Profile Picture
    Michal_Bainka 8 on at
    Re: An error in the topic. code: 3000

    Hi @CleberM. Indeed, it was a system topic: "Greeting".

  • CleberM Profile Picture
    CleberM on at
    Re: An error in the topic. code: 3000

    @Michal_Bainka , thanks for reporting this.

    Were you trying to edit a system topic? If so, which one was it?

    Error 3000 us an unexpected error (more here). 

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