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Topic Creation & Management

"All other conditions" topic redirect with phrase matching

Posted on by 74

Hi, we’re trying to get our bot to easily catch “All other conditions” when we have a question node and a few options with conditions and redirect it to the appropriate topic based on a phrase trigger when it's outside the conditions we set. It seems like there isn’t a way to have it do the topic matching if we do it this way. 


We know how to capture user's response, but we can only send it to generative answer, as we do not know how to use this response to naturally go into relevant topics.


Any suggestions?
Thank you!

  • adilei Profile Picture
    adilei on at
    Re: "All other conditions" topic redirect with phrase matching

    I'm not sure I follow exactly, but question nodes can be interrupted with trigger phrases that will redirect to other topics (see below). Unless I'm missing something, I don't think "all other conditions" really makes a difference here.





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