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Power Platform Community / Forums / Power Apps / This app isn’t opening...
Power Apps
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This app isn’t opening correctly

(1) ShareShare
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Posted on by 2

I am getting an error : "This app isn’t opening correctly".

Below is the error details:

 

{"error":{"code":"InsufficientActivePlanForApp","message":"The user with object identifier 'bd014260-0ade-44cb-8481-cb404a72e39a' in tenant 'bf736572-9998-4374-9b08-573474a733aa' does not have an active plan with sufficient policies to use this app.","details":[{"code":"InsufficientPlanForPremiumApis","message":"The user with object identifier 'bd014260-0ade-44cb-8481-cb404a72e39a' in tenant 'bf736572-9998-4374-9b08-573474a733aa' does not have a plan with sufficient policies to use premium APIs. Premium API<truncated>

PowerApps_Run_Error.JPG
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  • WarrenBelz Profile Picture
    156,566 Most Valuable Professional on at

    Hi @manamohannayak ,

    The message is telling you that the user trying to open the app does not have an adequate level licence for the Premium connector/s in it.

     

    Please click Accept as solution if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider giving it Thumbs Up.

    MVP (Business Applications)   Visit my blog Practical Power Apps

  • Joane Profile Picture
    2 on at

    Hi,

    I have the same issue with 2 users, they have the same livense level as me, but I don't have any problems whit app.

     

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