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Troubleshoot your PVA Bot - Save snapshot feature

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If your Dialog is failing in PVA and the error message does not provide enough details, you can use Save snapshot feature to get the conversational diagnostics data in Test bot window in Authoring Canvas (provided you can reproduce the issue in Test).

 

In your Test bot window, go to the Menu on the right to find Save snapshot option:

SaveSnapshot.png

 

Selecting Save snapshot option allows you to download bot content and conversational diagnostics for this session:

DownloadSnapshot.png

 

Bot content and conversational diagnostics will be saved into a DSAT.zip archive:

DSAT.png

 

You can find conversational diagnostics in dialog.json file in DSAT.zip archive:

TraceFile.png

 

  • jojinovels Profile Picture
    jojinovels 10 on at
    Re: Troubleshoot your PVA Bot - Save snapshot feature

    Hi!

    I a new Virtual Assistance and love to learn more.

    Thanks for Posting.

     

    Regards,

    Joji Novels

  • renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: Troubleshoot your PVA Bot - Save snapshot feature

    Really nice!

    Thanks for sharing with us 🙂

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