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Automatically tag a use4r in a channel based on a keyword

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Posted on by havishkah

I’m looking to tag a specific person based on the alert that is triggered with Newrelic on Teams. I have integrated new elic with teams to receive the notifications.

For example, when there is an alert about an issue that comes in, I want to tag @Jasmine from the channel. Can someone please advise? Thanks!

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ManishSolanki 15,089 Super User 2025 Season 2 on at

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Re: Automatically tag a use4r in a channel based on a keyword

Hi @havishkah

You could use 'Get an @mention token for a user' action to mention or tag in the message posted on teams. You could pass the mention token in the message as shown below:

If this helps & solves your problem, please remember to give a 👍 and accept my solution as it will help others in the future.

Thanks

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havishkah 4 on at

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Re: Automatically tag a use4r in a channel based on a keyword

Hi @ManishSolanki

When a specific alert triggered by looking at the message content, I need to tag separate users, can it achieve this?

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ManishSolanki 15,089 Super User 2025 Season 2 on at

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Re: Automatically tag a use4r in a channel based on a keyword

Hi @havishkah

Could you pls share an example? Are you looking to mention the user in teams message by looking up a keyword in the message.

Thanks

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havishkah 4 on at

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Re: Automatically tag a use4r in a channel based on a keyword

Hi @ManishSolanki

Exactly Yes. looking to mention the user in my teams channel by looking up a keyword in the message.

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