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Power Platform Community / Forums / Power Automate / Draft email for shared...
Power Automate
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Draft email for shared inbox

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Posted on by 218

As part of a website automation I need to save an email as draft in a shared inbox, that will be reviewed by a person using Outlook (which they have access to from Outlook client) and then sent.

 

I've looked at the connectors in Desktop and I don't see any obvious way that 'Send Email' can be configured to keep the email as 'Draft' in a shared inbox (or a user inbox for that matter).

 

Thoughts?

 

  • MichaelAnnis Profile Picture
    5,727 Moderator on at

    What about actually using the UI's in Outlook to create and save a draft given the variables?

  • byrnep Profile Picture
    218 on at

    That's certainly an option.  It seems like overkill as I don't actually need to automate anything in Outlook per se, just create an email as draft, to allow a human review.

     

    Part of the issue here is that there doesn't seem to be a way native to Desktop that allows this kind of functionality, without using an HTTP API call to the message end point.  Same goes for the cloud Automate flow, except there is at least a preview of an HTTP connector that handles the authentication for you.

     

    I would very much like to just use configuration somewhere  vs custom coding an API call.  Seems like a significant oversight, as the only other alternative I'm aware of to allow human review is using an Approval flow; again overkill.

  • MichaelAnnis Profile Picture
    5,727 Moderator on at

    Have IT set up an extra team email, then you could "Send" the message to the team email for review, and the approval employee can "Forward" the email upon approval.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Agreed with the first point @MichaelAnnis mentioned.

    But for the second response of @MichaelAnnis , there will be new proposal and workaround for the original user requirement which is need negotiations with end-users. 

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