Customize header for "Send email with options"

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Posted on by oabd0250

Hi Experts,

Iam having a flow which is designed to send emails with options, Everything works fine but i have 2 issues.

1- I want to remove the header of the email, specially the text of "request input"

2- I want to have the possibility that the person to whom the email is being sent can re-evaluate his answer, and i ca get the last answer.

Is it possible ?

Thanks in advance.

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manuelstgomes 6,643 on at

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Hi @oabd0250

I don't think it's customizable, but I haven't tried it myself to be honest.

Hopefully, someone else has a cool workaround, but I don't think it's possible.

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Cheers
Manuel
yashag2255 24,769 Super User 2024 Season 1 on at

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Hi @oabd0250

The send email with options is an actionable email type that is sent via flow.

1. The header cannot be changed in that one.

2. Once a response is submitted, it cannot be edited (as the actionable message response is received already).

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!
GouthamiYamjala 2 on at

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To remove Request for your input,
Hide HTML message - Yes
Use only HTML message -No
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TuanNguyen92 36 on at

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Hi @oabd0250
Hope it's not too late.
My method does not remove the header or the text "request input", I use compose action with CSS to format to make it look like normal text (size, font, color) and put the compose action in the Header Text Section.
Please refer Steps and Result picture below:
If it helps you, please mark it as the solution.
Cheers, Tuan Nguyen.