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Power Platform Community / Forums / Power Automate / Auto Reply but only on...
Power Automate
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Auto Reply but only on the first email on a conversation

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Posted on by 2

Hello!,

i'm a total begginner on the Power Automate tecnology and i need help with my first flow..

My scenario is:

- I receive an email on a specific Microsoft 365 mailbox.

- If it is the first email on the conversation, we give an auto response.

- when we receive the reply to that auto response we forward the message to other account.

- If the same sender starts another conversation he will get again the auto response.

 

I was trying with this steps:

1.- When a new email arrives (v3)

2.- Get emails (V3).

3.- Initialize Variable -> ConversationID - String ->  "value": "@item()?['conversationId']"

4.- Initialize Variable -> MessageID - String -> "value": "@item()?['id']"

5.- Condition -> if ConversationID is null then send the auto response and if not then forward the email to the other account.

 

Thank you all, have a nice day.

Categories:
  • Rhiassuring Profile Picture
    8,692 Moderator on at

    Your way seems like a good start. Was it failing? Were you getting an error? What help are you looking for?

  • SergioRey Profile Picture
    2 on at

    The variables are allways empty, they are not taking the values.

    I'm not sure if the ConversationID is the best way to filter existent emails, i'm open to suggestions about how to filter an email that is not the first on a thread.

     

    Thank you!

  • Rhiassuring Profile Picture
    8,692 Moderator on at

    If you look at your output from Get Emails, that's succeeding, right? Is there a ConversationID in that output?

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