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Power Platform Community / Forums / Power Automate / Record time taken when...
Power Automate
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Record time taken when a status column changes in a sharepoint list

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Posted on by George234 132

I want to record the time taken when a status column changes in a sharepoint list. 

 

It is a column which starts with 'new' category when a ticket gets logged. When the ticket is completed , I mark the status as 'completed'. 

 

How do I get an output of the time taken to solve the issue from new to complete? 

 

See screenshot of my columns below, please help

 

Response time.jpg
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  • lbendlin Profile Picture
    lbendlin 8,726 Super User 2026 Season 1 on at

    You trigger a flow by "when a sharepoint list item is changed"  and then you filter to only the events where your column was changed. From there you can calculate the duration.

  • George234 Profile Picture
    George234 132 on at

    Hi, can you give me a screenshot of how to filter when column changed. Will the output show the collection of time between two columns in powerBI , Excel sheet? 

  • lbendlin Profile Picture
    lbendlin 8,726 Super User 2026 Season 1 on at

    lbendlin_0-1718040922279.png

     

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