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Power Automate - Building Flows
Answered

Post and Adaptive Card - but *don't* wait for a response

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Posted on by 27

Hello, I've created a flow to use as a form of employee survey. The flow pulls a list of names from Sharepoint; sends an adaptive card in Teams Chat, then updates the Sharepoint List with the response. So far, so good. 

 

My problem is that the flow won't move on to the next person, until a response is received. If someone doesn't respond, the entire chain breaks down. Turning on concurrency won't work, as the recipient list is more than fifty people.  I've found a few online solutions here using parallel branching and here using parent/child flows - but the example flows are so different to mine, I am not sure how to apply it to mine. Any help you folks can offer would be much appreciated! I've put a screen shot of my flow below. 

 

Thanks in advance

 

NPS.JPG

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  • Verified answer
    PatrickGA Profile Picture
    27 on at
    Re: Post and Adaptive Card - but *don't* wait for a response

    Answering my own question:

     

    I turned Concurrency Control on. 

    PatrickGA_0-1684831178425.png

    Set a time out for 15 minutes: 

    PatrickGA_1-1684831219633.png

    Then used Configure Run After on the Update Item action.

    PatrickGA_2-1684831270095.png

     

    I'm cautiously optimistic this will work now. 

  • JimboSey Profile Picture
    321 on at
    Re: Post and Adaptive Card - but *don't* wait for a response

    @PatrickGA I have the same issue, did your workaround work for you? And if so, what does it actually do?

  • PatrickGA Profile Picture
    27 on at
    Re: Post and Adaptive Card - but *don't* wait for a response

    Hey there Jimbo this was a while ago, and oh boy it ended up being a very wild, and complicated journey in some ways - partly due to stuff that wasn't in directly related to this problem. 

     

    Anyway, concurrency control means it will send out a certain number of teams chats, all at once. So it turns it into batches. 

     

    Timeout tells us how long it's going to do that for before giving up. 

     

    Configure Run After tells the flow - do the next action, regardless of if the flow fails or not. 

     

    It kind of works. In the end what I ended up doing was adding a column to my recipient list, "Sent out". This is blank by default. 

     

    Then for my first "Get Items" step, I added the condition that the "Sent Out" column equals null (empty) - so it only pulls items that haven't been sent. 

    PatrickGA_1-1708655228964.png

     

     

    Then I added a condition to terminate the process if the sent out column is empty:

    PatrickGA_0-1708655172784.png

     

    1. Braching (if Sent Out = blank, post the card; if it says "yes" terminate the process)

    PatrickGA_2-1708655317256.png

     

    2. An Update Item action that updates the recipient list that changes the Sent Out column to yes, after the card is posted

     

    3. An Action - Delay - that waits 1 minute after it runs to avoid throttling. 

     

    Hope this helps.  

  • milopez Profile Picture
    2 on at
    Re: Post and Adaptive Card - but *don't* wait for a response

    Hi there, any other new solutions for this issue? I am facing a similar problem, trying to send an adaptive card to get a response from users (around 50) at the same time. 

     

    Thanks!

     

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