Hi,
I am new to Power Automate, and was wondering if it is possible to create a flow that would automatically send a follow up email after x amount of days if my original email has not been replied to.
So far I have created a flow that is based on the initial email being flagged. My idea is that once an email is flagged, the email details are exported to an Excel spreadsheet. I have also included a 'Replied?' field to track if the email has been replied to or not, which will be manually updated.
I have then added a delay action, after which there is a condition where the 'Replied?' field is checked. If it is set to 'No', then it will forward the original email to the sender with an added comment. If it is set to 'Yes', the row should be deleted and the flow ends for that email. However my flow is not working properly. For some reason, it creates multiple rows for the same email, and doesn't seem to recognise when the 'Replied?' field is set to 'Yes'. I also want this flow to loop for a certain amount of times until a response is received.
Any help would be greatly appreciated