Announcements
Steps taken
https://docs.microsoft.com/en-us/powerapps/maker/portals/admin/portal-details
1.) Log in to Portal Apps
2.) Settings
3.) Administration
4.) Copy Base Portal URL
5.) Enter Base Portal URL + /_services/about into Browser
Result
Portals abcdefghijklmnop123456
Expected Result
https://docs.microsoft.com/en-us/powerapps/maker/portals/admin/clear-server-side-cache
I should be able to "Select Clear Cache."
The server-side cache is deleted, and data is reloaded from Dataverse.
Are there admin issues I am missing?
@Anonymous
To clarify the problem, are you saying that the 'Clear Cache' button doesn't appear when you navigate to the path <portal_path>/_services/about?
Yes, I am saying that I do not see a Clear Cache button.
I only see Portal followed by some letters and numbers.
I would expect to see either of the following
The next thing I would check is this.
After step 4, when you enter the base portal URL into the browser and before step 5 when you navigate to + /_services/about, have you logged into the actual portal site that you're developing?
----------------
I have two windows open in my browser.
Window one is on https://make.powerapps.com/environments/Default-environment/home. I am logged in
Window two is on Base Portal URL + /_services/about
The result is Portals abc.....
A temporary workaround is to restart the portal but I would like to resolve this error.
Steps to restart
1.) Portals
4.) Portal Actions
5.) Restart
What I mean by this is, are you logged into the portal that you're building, using the address (substitue yourPortalSite with your actual portal name):
https://yourPortalSite.powerappsportals.com/SignIn?returnUrl=%2F
as opposed to logged into the Maker Portal via this address https://make.powerapps.com/environments/Default-environment/home
I did not realize I needed to go to
Once I did, I saw the option to create a sign in.
I did not, as it seems that this option may create incur additional charges starting at $200 per month.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our community stars!
Expanding mentorship, skilling, and AI innovation
These are the community rock stars!
Stay up to date on forum activity by subscribing.
11manish 342 Super User 2026 Season 2
M Bilal Khan 271
Mohsin Ali 239