Skip to main content

Notifications

Power Platform Community / Forums / General / Fallback option not av...
General
Answered

Fallback option not available in PVA

Posted on by 8

When trying to enable Microsoft PVS Fall Back option

 

The Settings Screen is Blank with only the option to click on General.

 

This only shows the General options available. Anyone else have this issue. Please assist!

 

Saibotz_0-1660802824410.png

 

  • Saibotz Profile Picture
    Saibotz 8 on at
    Re: Fallback option not available in PVA

    It seems to have just resolved itself one day. The platform seems buggy, as today I tried to add a new bot and now all my bots have disappeared. Thank you everyone!

  • Verified answer
    Matthew5 Profile Picture
    Matthew5 94 on at
    Re: Fallback option not available in PVA

    Hi, have you double checked to see if the fallback topic has already been added?

    Mine doesn't show in settings anymore since it's been added, so I need to search for it in topics. 

    Matthew5_0-1660827389197.png

     

  • Pstork1 Profile Picture
    Pstork1 1,990 on at
    Re: Fallback option not available in PVA

    The System Fallback link appears with the General link on the Settings menu. I see in the screenshot that you aren't using the newest PVA designer. Could that be the problem?

    image.png

     

  • Saibotz Profile Picture
    Saibotz 8 on at
    Re: Fallback option not available in PVA

    Sorry - no difference - feedback below - General Settings will open General settings - but Fall Back is not available in any way 😕

  • Saibotz Profile Picture
    Saibotz 8 on at
    Re: Fallback option not available in PVA

    Update to all - Still having the issue 

     

    Clicking on General just gives you the General settings - Fall Back still not available.

     

    This is across 3 different browsers in Private Mode or otherwise 😞 - Thank you for the suggestions.

     

    Saibotz_0-1660819535282.png

     

  • fernandosilva Profile Picture
    fernandosilva 681 on at
    Re: Fallback option not available in PVA

    Hi @Saibotz ,

     

    I guess you need to click on General for the options appear on the window.


    Cheers,

    Fernando

  • Expiscornovus Profile Picture
    Expiscornovus 1,700 on at
    Re: Fallback option not available in PVA

    Hi @Saibotz,

     

    That does look odd. Have you tried opening the same settings in a different browser or in a in-private browser session? Does that make a difference?

Helpful resources

Quick Links

Exciting News for Copilot Studio Communi…

Get ready to experience a whole new level of engagement with the Copilot Studio…

Celebrating the May Super User of the…

LaurensM is an exceptional contributor to the Power Platform Community…

Check out the Copilot Studio Cookbook…

We are excited to announce our new Copilot Cookbook Gallery in the Community…

Leaderboard

#1
renatoromao Profile Picture

renatoromao 6,459

#2
Pstork1 Profile Picture

Pstork1 1,990

#3
Expiscornovus Profile Picture

Expiscornovus 1,700

Leaderboard