email reminder

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Posted on by omi18

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Hello,

I'm trying to build a flow to send an email reminder to the manager and Head. I'm using SQL Server as a database.

Logic: 1) Send an email to the requestor's direct manager after 3 days of request. keep sending every 3 days until the request status changes to a different stage.

2) Once the manager approves the request, the status changes to the "pending final approval". Send a reminder email to the Head if he does not approve within 3 days of manager approval.

I'm using Powerapps for creating an approval request.

Any suggestions?

Thanks,

Omi

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Building Power Apps

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Nogueira1306 7,390 Super User 2024 Season 1 on at

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The only thing that I dont understand is why the 3 days..

For that I would suggest that every day you run a flow and add a day to every item that has not been aproved.

After that, you must see if it is multiple of 3.

If yes, send the request and based on the response, approve.

If not, dont send.

I would use teams approvals for that

If you need additional help please tag me in your reply and please like my reply.
If my reply provided you with a solution, pleased mark it as a solution ✔️!

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Gonçalo Nogueira

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StalinPonnusamy Super User 2024 Season 1 on at

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Hi @omi18

We should use Power Automate for this requirement.

Type: Scheduled Cloud Flow
Frequency: Runs Every day

Note: Power Automate can wait a maximum of 30 days after that flow will cancel automattically.

I had a similar requirement and I used to verify the source if any other way approved completed as well.

Let me know, if any help on this to build.

Thanks,
Stalin - Learn To Illuminate
omi18 640 on at

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@Nogueira1306 ,

3 days, because we think everyday reminder email will be too much for the managers and Head of the Dept.
omi18 640 on at

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Hi @StalinPonnusamy ,

Yes, I did try to build a flow, Maybe I'm missing something. Current process flow does not include power automate flow to the request of the approval process. everything is done using power apps.

Thanks.
Omi
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StalinPonnusamy Super User 2024 Season 1 on at

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Hi @omi18

It has a lot of steps. I hope you get the overall approach.
Get all SQL records where final approval not completed
Check Level 1 approval is completed or not
Calculate the Number of days
Calculate Mod Which determines to send email 3,6,9,12....
If Level1 is completed but not Level 2 then
Send 2nd level reminder email

Overall steps.

Steps Expanded

Formula used
equals(items('Apply_to_each')?['Level1ApprovedOn'], null) div(sub(ticks(formatDateTime(utcNow(),'yyyy-MM-dd')),ticks(formatDateTime(items('Apply_to_each')?['SubmittedOn'],'yyyy-MM-dd'))),864000000000) mod(variables('Number Of Days'),3)

I know it has a lot of steps. Reach me if any questions.

Thanks,
Stalin - Learn To Illuminate
omi18 640 on at

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Hi @StalinPonnusamy ,

Thanks for the solution it works as expected.