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Power Automate
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Reply to Email

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Posted on by

Hi I just created a flow that replies to emails when flagged, but the issue that I'm facing is that my company logo present in the email body is getting cut by half, I even tried to save my email signature with the company logo as an HTML file, and called it using get file content, and placed it in the body, but the same issue persists still, it does not happen when send an email option is used, it is only happening with Reply to Email.

Does anybody know how to fix it?

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  • SudeepGhatakNZ Profile Picture
    14,396 Most Valuable Professional on at

    @prawincumar ,

    You could try applying CSS to your email HTML such that the logo size is reduced, and it fits the page. Will that work?

     

  • prawincumar Profile Picture
    on at

    Hi, @SudeepGhatakNZ  I'm attaching a screenshot below, the left is what it should look like, but the right side is what it is displaying.

    prawincumar_0-1706476874420.png

    Kindly help me with this, also by the way I'm new to Power Automate, and I do not have much knowledge in HTML and CSS, but would like to learn.

  • SudeepGhatakNZ Profile Picture
    14,396 Most Valuable Professional on at

    Copy the HTML content of your Email and send it to me. You should get the HTML from the flow history of the run.

     

  • prawincumar Profile Picture
    on at

    Hi @SudeepGhatakNZ 

    Unable to send the HTML, I'm sending my flow here.

  • SudeepGhatakNZ Profile Picture
    14,396 Most Valuable Professional on at

    @prawincumar ,

     

    Click here to change the email format to HTML.

    SudeepGhatakNZ_0-1706481622304.png

     

    Unfortunately, I won't be able to suggest a change unless I take a look at the HTML output.

    You can find that if you investigate the flow run.

    SudeepGhatakNZ_1-1706481762232.png

     

  • prawincumar Profile Picture
    on at

    Hi @SudeepGhatakNZ 

    Please find the HTML Zip file here

  • SudeepGhatakNZ Profile Picture
    14,396 Most Valuable Professional on at

    @prawincumar ,

    The email looks good to me.

    g84BN1w.png (959×579) (imgur.com)

     

     

  • prawincumar Profile Picture
    on at

    Dear @SudeepGhatakNZ 

    Please confirm that if you are using the send an email action of reply to email.

    Send an email works fine, but I'm facing this problem only with reply to email.

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