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Power Platform Community / Forums / Power Apps / subscription will expi...
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subscription will expire soon

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Posted on by 2

Hello, 

 

I need Urgent help with my Power app subscription. we have a power app per plan subscription from March 2021, Now it shows that the subscription will expire soon, there's no option to extend the subscription and I am not sure if the subscription will be renewed automatically 

Ach1603_0-1709559024108.png

 

Ach1603_1-1709558114315.png

 

  • joe_hannes_col Profile Picture
    1,843 Super User 2024 Season 1 on at

    Hello @Ach1603,

     

    I think this is related to the "Migration to New Commerce Experience" referenced in your screenshot.

    The licensing guide still mentions per app licenses.

    Your subscription will probably have to be re-created by your partner.

  • Ach1603 Profile Picture
    2 on at

    Hello @joe_hannes_col , thanks for your message. Do you know if this migration will change anything in our environment?

    for example, also  I have another subscription with the same situation, I am afraid the Migration to New Commerce Experience will have different privileges and that will affect our users. Do you know maybe if this migration will bring something new to my users ?

    Ach1603_0-1709559889723.png

     

  • joe_hannes_col Profile Picture
    1,843 Super User 2024 Season 1 on at

    Hello @Ach1603,

     

    Since your subscription is from before October 2021, you were entitled to use two apps per licenses. In October 2021, this changed, and Per-App-Licenses now only entitle you to use one app per license. You can find the details here.

    If you buy new licenses through Microsoft 365, these would no longer allow you to use two apps per licenses.

    However, I don't know if you can somehow migrate your existing licenses when migrating the subscription - someone familiar with the Microsoft Commerce engine from your partner should be able to help you with that.

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