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Power Platform Community / Forums / Power Automate / Create an Adobe Sign a...
Power Automate
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Create an Adobe Sign agreementt stopped working

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Posted on by 2

I have built a workflow using PowerAutomate that takes response details from a user's input on Microsoft Form, creates an item in Sharepoint,  uses that information to create an agreement from a library template and sends it for signature.  The flow was working perfectly until yesterday.  Now, on the Microsoft side, it appears everything is working; the flow says it ran successfully; however, no agreement is created in Adobe Sign.

 

I hope someone is able to help me with this; I am a novice and have no support from my IT Department on this.

 

WorkFlow1.pngWorkFlow2.pngWorkFlow3.pngUntitled 16.pngWorkFlow5.pngWorkFlow6.pngWorkFlow7.png

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  • fchopo Profile Picture
    8,003 Moderator on at
    Re: Create an Adobe Sign agreementt stopped working

    Hello @Mimi2Lorelei 

    Please, could you try to execute the following steps:

     

    1. Log out of Adobe Sign from the browser.
    2. Log out of Power Automate and close the browser.
    3. Open a new browser and login to Power Automate.
    4. Set the connection again to Adobe Sign.

    Hope it helps!

    Ferran

  • Mimi2Lorelei Profile Picture
    2 on at
    Re: Create an Adobe Sign agreementt stopped working

    I tried it, but it didn't help.  The same day it stopped working, I cleared by browser cache because I was having issues logging into Echosign (Adobe Sign).  Not sure if that could have caused the problem???

  • fchopo Profile Picture
    8,003 Moderator on at
    Re: Create an Adobe Sign agreementt stopped working

    Hello @Mimi2Lorelei 

    Could you try to use another browser, or test the flow with an "incognito window"?

    Regards,

    Ferran

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