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User options cropped out

Posted on by 3

Hi all,

 

I have created a FAQ chatbot for my department. When giving the user multiple options for there question to be answered, the options are cut off. Please see image below.

 

DR894_0-1634210380751.png

 

Is there a way around this or a better solution?

 

I look forward to hearing back.

 

Kind regards,

 

Dan

  • micchow Profile Picture
    micchow on at
    Re: User options cropped out

    @DR894 , by design multi-choice option can only render up to 6 options:

    https://docs.microsoft.com/en-us/power-virtual-agents/publication-fundamentals-publish-channels#channel-experience-reference-table

     

    If you have PVA trial or premium license, you can access bot framework composer in PVA Teams app or PVA web portal to create custom adaptive cards for more options:
    https://docs.microsoft.com/en-us/power-virtual-agents/advanced-bot-framework-composer

  • renatoromao Profile Picture
    renatoromao 6,762 on at
    Re: User options cropped out

    Hi @DR894 ,

     

    Today, it's not possible by default because we cannot customize as we can using PVA for Web.

    You can try to use the Bot Framework Composer customizing using Adaptive Cards or something like that: Use Bot Framework Composer to display an options list in chatbots - Power Virtual Agents | Microsoft Docs

     

    Or raise your idea here: https://aka.ms/pva/community/ideas 

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