Power Platform Community Forum Thread Details

I work in a multinational company which already has basic licenses for all of Microsoft power platform and most of other Microsoft tools. I am trying to get approval for a pilot project in one of our countries for Document automation using Document Automation Base Kit. Our 10 customer service agents receive the sales order pdfs in a common mailbox from our customers and we want to create a flow that captures the incoming emails, finds the pdf documents and extracts the relevant information out of those documents and (at a later stage) can send the extracted information to our ERP system (SAP) for creating sales orders.

Questions:

1) Do we need premium power apps license for all our 10 customer service agents or do we just need AI Builder credits? I am asking this as we already have power apps / power automate licenses (as i can see these apps, possibly they are only for cloud flows; the desktop variants of these apps will not work). If the flow that will be created is not using premium connectors then maybe just AI builder credits will be sufficient or do you think we should buy premium licenses considering our use case.

2) Suppose that we buy premium licenses for 10 users. Then if we buy AI builder credits (500$/month for 10000 pages), are these credits shareable across 10 different user accounts or will these be only for one account? I mean if each user is processing 1000 pages a month then will each user be able to share these purchased credits?

3) It will be super nice if you can give us a rough estimation of total cost that we will have for our use case.

Categories:

Building Power Apps

Hi @CharanjitJolly ,

As per this topic https://powerusers.microsoft.com/t5/AI-Builder/Assign-and-use-the-included-AI-builder-credits-of-my-user-plan/m-p/909122/highlight/true#M555😞

To control how AI Builder credits are used, you will need to allocate them to an environment as explained here: https://docs.microsoft.com/en-us/power-platform/admin/capacity-add-on#allocate-or-change-capacity-in...
This means credits are not assigned on a per user basis, but rather per environment.

To see how your AI Builder credits are used, you can get a consumption report on the Power Platform Admin Center as explained here: AI Builder consumption reporting is now available | Power Automate Blog (microsoft.com)