Re: Multi-level approval with reminder email - Issue moving on after first approval
Looking at your screenshot I see two things.
1) You set varManagerAction to true before sending out the approval. So a reminder will never be sent because it only goes out if varManagerAction is false. I would suggest not setting that variable until after you recieve the managers response.
2) Your delay in the DoUntil for the reminder is 10 mintues. So the approval will always wait at least 10 minutes before it goes to the other approval. I normally use a counter and a smaller delay for in the reminder. Then loop that delay until the counter reaches a threshold. For example a delay of 1 minute and a counter of 10. That will still delay 10 minutes before sending the reminder, unless the counter is updated to a higher number breaking the cycle earlier. Then when the manager approves I set the counter to 11 and the varManagerAction to true. That will break the reminder cycle in about 1 minute instead of 10.
