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Power Platform Community / Forums / Power Automate / Get File Command does ...
Power Automate
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Get File Command does not complete

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Posted on by 6

Hello! I am a new user of Power Automate and I have run into an issue which I can not think of an answer to. I am attempting to pull files from a folder on a server which are pdf's using the Get Files in Folder function in Power Automate. The function has worked in the past to perform this action but now when the program attempts to get the files nothing happens and the program will sit at the step for hours doing nothing. I have only gotten the program to go through the action when I remove the *.pdf from the file filter parameter, but I need to keep that there due to other files types being saved in the folder. 

 

Any suggestions on what to do?

Snip1.png

 

  • AS-06081019-0 Profile Picture
    1,738 Super User 2024 Season 1 on at

    @H_RK  Try updating PAD and check if it works. Looks like intermittent issue. Also, check the folder path.

  • H_RK Profile Picture
    6 on at

    My PAD is updated to the newest version and the folder path is set correctly to the folder

  • Pavel_NaNoi Profile Picture
    1,074 on at

    I think this might be an issue with the PDF files that have recently come in, can you remove the newest batch and see if that issue persists? its probably a weird string character inside one of the file names causing this.

     

    Everything works on my side (newest ver as well) so this seems to be the most likely case.

  • H_RK Profile Picture
    6 on at

    I made a new program with only the Get Files Folder command and the command worked properly, so I don't think the file names in the problem. I appreciate the suggestions so far though.

  • ryule Profile Picture
    929 Super User 2024 Season 1 on at

    Unfortunately you may have a corrupt bot; It's never happened to me, but I have seen somebody else on here have to recreate their bot when deleting and recreating the action didn't solve it. 

  • H_RK Profile Picture
    6 on at

    I was able to fix the problem by deleting the command and then putting the command back in. 

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