web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / FLOW failed: Action 'G...
Power Automate
Unanswered

FLOW failed: Action 'Get my profile' failed

(0) ShareShare
ReportReport
Posted on by 241

Hi All,

I have a flow setup that adds a task to planner from a custom Sharepoint online 365 list. 

When I run it it runs fine 8 out of 10 times (seems to be pretty good for FLOW). 

I just opened this up for the business and the first user that added an item to the list, failed getting his profile.

 

What rights does he need to enter a list item that would also send to planner?

He is part of a members group, that has contribute rights to the list.

 

The first image show him in a group that has contribute rights

The second show his username not being found

the third is the setup showing get "created By Email"

 

FLOW_FailedGetUserProfile_BenInGroup.jpgFLOW_FailedGetUserProfile_BenNotFound.jpgFLOW_FailedGetUserProfile_Setup.jpg

Categories:
  • v-xida-msft Profile Picture
    Microsoft Employee on at

    Hi @jaylou,

     

    Which group does the user belong to? A SharePoint group or a Office 365 group?

     

    I suppose that the user is a member of your SharePoint list group, is it true? The error message told that the User (UPN) that you provided is not found with the "Get user profile" action.

     

    The "Get user profile" action would retrieve the profile of a specific user within your Office 365 group or organization. if the user is not a member of your Office 365 group or organization, the "Get user profile" action would fail.

     

    I have made a test on my side and don't have the issue that you mentioned. My flow's configuration as below:21.JPG

    The flow works successfully as below:22.JPG

     

    Please check if the user is a member of your Office 365 group or Organization. If you want the "Get my profile" action works well, please make sure that the value that you provided within User (UPN) field of "Get my profile" action is the email address of a member of your Office 365 group or organization.

     

    Best regards,

    Kris

     

     

  • office365notifi Profile Picture
    6 on at

    Hi,

    I am also facing the sane problem. 

    I am able to get information on most of the users with Get User Profile V2. But for some of the users it shows that it fails, I am getting 404 error same as described in the original question.

     

     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Leaderboard > Power Automate

#1
Mohsin Ali Profile Picture

Mohsin Ali 423

#2
11manish Profile Picture

11manish 308 Super User 2026 Season 2

#3
M Bilal Khan Profile Picture

M Bilal Khan 177

Last 30 days Overall leaderboard