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Power Platform Community / Forums / Power Automate - Building Flows / map the flow to the cu...
Power Automate - Building Flows
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map the flow to the customer associated to the case

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Hi, 

 

I'm trying to create/edit a flow for  "Send a survey when a case is resolved in Dynamics 365". Everything was going fine until it sent an email to A/P email address. I'm trying to map the flow to the "Contact" field within the case. Currently, it is pulling information from the account entity (AP email). I need help on how to map it to look at Cases instead of account, or just change the a/p email to "contact" in the case i need to send the survey to this contact here,not a/p email address-which it defaults toi need to send the survey to this contact here,not a/p email address-which it defaults to

this is what it defaults to, I want to change the "A/P email"this is what it defaults to, I want to change the "A/P email"
 
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