web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Power Automate - Building Flows
Answered

When a new email arrives trigger in the middle of a flow error

(0) ShareShare
ReportReport
Posted on by 6

Hello,

I have an issue using the trigger when a new email arrives (v3), the error is the following: 

Flow save failed with code 'WorkflowRunActionTypeUnsupported' and message 'The workflow run action 'When_a_new_email_arrives_(V3)' has type 'OpenApiConnectionNotification' that is not supported.'

 

I want to use it in a middle of a flow, with a condition on the subject of the email, simply to save the attachments in a particular folder of a sharepoint site. 

The full flow is the following: 

When a form response is submitted, fill a word document, then send an email to the responder of the form (outside the organization, so the email is acquired in the form) saying to reply to the email and attach pictures, and when the answer arrives save the pictures in a folder.

 

Is there a known issue about this or is it just not possible?

 

Many thanks

I have the same question (0)
  • Lebarial Profile Picture
    6 on at
    Re: When a new email arrives trigger in the middle of a flow error

    For information, here is a snapshot of what I am trying to achieve. Sorry for the french in the middle of it, but it should still be understandable.

    Lebarial_1-1602086121221.png

     

     

  • Verified answer
    Javier Gallego Profile Picture
    on at
    Re: When a new email arrives trigger in the middle of a flow error

    Hi Lebarial, 

     

    Actually, there is no workable to add the trigger "When a new email arrives" under an existed trigger.

    For your requirements, you should create two Flows to approach it, one is "When a response submit", the other is "When a new email arrives", and create store attachments action in the second Flow.

     

    I hope it helps you.

     

    Javier

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Chiara Carbone – Community Spotlight

We are honored to recognize Chiara Carbone as our Community Spotlight for November…

Leaderboard > Power Automate

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 666 Super User 2025 Season 2

#2
Tomac Profile Picture

Tomac 382 Moderator

#3
developerAJ Profile Picture

developerAJ 254

Last 30 days Overall leaderboard