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Calling a virtual agent from an application to start on a specific topic

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I have a custom app from power pages that calls my co-pilot bot. Depending on where you are in the application, I want the bot to start on a particular topic, not the system default. I can do it inline but cannot see if it is possible to programatically hit the token endpoint and pass it an argument that invokes a certain topic.

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  • Umianta Profile Picture
    Umianta 290 on at
    Re: Calling a virtual agent from an application to start on a specific topic

    Hi @everleap 

     

    You can attempt something similar to the following:

    1. Establish a topic event featuring an "Event Received" trigger. This topic will be designed to listen to client events.Umianta_0-1713397547948.png

       

    2. Within this topic, incorporate logic to redirect to specific topics based on event type

    If my response has addressed your query, kindly mark your post as Solved.

    If you found my response helpful or it provided you with a direction to proceed, please give it a Thumbs Up. Your Kudos are appreciated. You can accept multiple posts as solutions.

    If you're still encountering any issues or challenges, please don't hesitate to inform me so I can assist you further. I'm here to help.

     

    Cheers ,

    Umesh Khandelwal

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