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PowerApps - Remove user licenses and users from environment.

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Posted on by VinodB

Hi,

We had previously assigned the products 'Flow for Office 365' and 'PowerApps for Office 365' to all the users in the company - Microsoft 365 E3.

We have now disabled both the products for all the users in the company: (licenses and apps)

The apps do not show up in the waffle menu.
The apps do not show up in portal.office.com

But the users are still able to login to make.powerapps.com and flow.microsoft.com. My assumption is that if the aforementioned products are not assigned to the user, then the user should not be able to login to the default environment, instead, the user can sign up for a trial version.

What is also see is that the users are listed under 'Enabled Users' in the default environment - powerapps admin center.

Is there any way to remove the users from the 'Enabled Users' list?

Users should only be able to sign up for the trial version(I know that this cannot be blocked).

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Governance & administering

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v-xida-msft Microsoft Employee on at

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Hi @VinodB ,

Have you disabled the Microsoft Office 365 E3 license for your end uers?

Did you assign proper Dynamics 365 license to these end users before?

On your side, please check if you have assigned proper Dynamics 365 License for these end users in your Tenant. If yes, please consider disable the corresponding Dynamics 365 License for these end users, then check if the issue is fixed.

Note: The user who with proper Dynamics 365 license including PowerApps feature would still have permission to access PowerApps

If the issue still exists, please consider submit an assisted support ticket through the following link:

https://powerapps.microsoft.com/en-us/support/pro

Best regards,
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VinodB 9 on at

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Hi @v-xida-msft ,

I got this to work. Thank you!

I had to do it in the following way:
Disable all product licenses associated with PowerApps - user can still access make.powerapps.com
Delete a browser cookie set for make.powerapps.com - access disabled. (please check the attachment).
The cookie is what was driving us crazy but that has been sorted out.