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Power Platform Community / Forums / Power Automate - Using Connectors / ServiceNow "List Catal...
Power Automate - Using Connectors
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ServiceNow "List Catalog Task Records" connector suddenly failing - object instead of string

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Posted on by Ukiman1014

This connector suddenly started failing.  I made no changes to it and had just used it successfully less than an hour before it started failing.  Also, it fails immediately.  Is anyone else having issues connecting to ServiceNow?  This particular connector goes to our Dev environment, BTW.

 

The API 'service-now' returned an invalid response for workflow operation 'List_Catalog_Task_Records' of type 'OpenApiConnection'. Error details: 'The API operation 'GetRecords' requires the property 'body/result/0/request' to be of type 'String' but is of type 'Object'.'

Ukiman1014_0-1691604991716.png

Ukiman1014_1-1691605026494.png

 

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  • tgraham Profile Picture
    tgraham 73 on at
    ServiceNow "List Catalog Task Records" connector suddenly failing - object instead of string
    Toggling "Exclude Reference Links" to No did the trick for me. You might try toggling yours on then back off. 
  • Ukiman1014 Profile Picture
    Ukiman1014 on at
    ServiceNow "List Catalog Task Records" connector suddenly failing - object instead of string
    Thanks for the response!  I believe this just started working for me at some point, but it hard to remember when or why, exactly.  My assumption was that Microsoft updated the connector.

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