Hi @JerryH ,
Do you mean that
1)you want to add a field in Help Desk Create Ticket Form?
2)you want to update Helpdesk List with all the fields in Help Desk Create Ticket Form, including the new field?
3)you want to update different list with the new field?
If so, please notice one thing:
the data in a form will be invalid after you submit the form.
So if you want to update different list with the new field, you need to update this field firstly by using patch function then update Helpdesk List with submitform function.
For example:
Patch(list2,Defaults,{ClientName:DataCardValue1.Update});
SubmitForm(CreateTicketForm);
ResetForm(CreateTicketForm);
Set(RunFlow,true);
Navigate(ConfirmSubmitScreen,None)
//DataCardValue1.Update is my assumption, you should replace with the value that you want to update the new field
Best regards,