Need Help: Action 'Create_new_folder' failed -- Access is denied

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Posted on by chinda

126

Hello,

Currently creating a flow on Power Automate to create a new folder when file(s) are uploaded through my PowerApp form.

The flow has been working for weeks, but recently started showing the following error:

Action 'Create_new_folder' failed

Error Details:

Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
clientRequestId: 79043642-3a74-4ba6-b2c2-aa782789da44
serviceRequestId: 79043642-3a74-4ba6-b2c2-aa782789da44

body
{
"status": 403,
"message": "Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))\r\nclientRequestId: 79043642-3a74-4ba6-b2c2-aa782789da44\r\nserviceRequestId: 79043642-3a74-4ba6-b2c2-aa782789da44"
}

What do I need to do to fix my flow? Please let me know

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ScottShearer 25,228 Most Valuable Professional on at

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Re: Need Help: Action 'Create_new_folder' failed -- Access is denied

@chinda

I suggest going to the folder and checking to see if your user has permissions. If not, take a look at how permissions are set. Maybe the user needs to be added to a group, etc...
chinda 126 on at

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Re: Need Help: Action 'Create_new_folder' failed -- Access is denied

Could you elaborate a bit on what you mean @ScottShearer ?

How would the majority of my org's users be able to submit the form (and thus automatically create the folder) without issues, then this user cannot?
ScottShearer 25,228 Most Valuable Professional on at

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Re: Need Help: Action 'Create_new_folder' failed -- Access is denied

@chinda

I notice that you are using a Power Apps trigger. The Power Apps user credentials are passed through by default - this means that the Power Apps user must have permissions to create the folder.
fchopo 7,968 Super User 2025 Season 1 on at

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Re: Need Help: Action 'Create_new_folder' failed -- Access is denied

Hi @chinda

As the error message states, you don't have permissions to create a new folder.

a) Could you check which credentials are you using in the create folder action?

b) Could you check you have permissions in the document library to create new folders? (could somebody change those permissions?).

Hope that helps!

Ferran

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