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Calling Actions from Copilot Studio

pva trigger doesn't work.

Posted on by 4


The system topic's On Talk to Agent trigger is not responding.

Has anything changed in PVA?
It is the same whether you repost or recreate it.
Tenant is in ASIA.

  • primecrice Profile Picture
    primecrice 4 on at
    Re: pva trigger doesn't work.

    The Track between topics item is checked, but there was no response.
    The agent wasn't even called.
    I checked now and the agent call is working again.
    It seems like something has been fixed.

  • stuermer Profile Picture
    stuermer 64 on at
    Re: pva trigger doesn't work.

    Hey @primecrice . If you toggle on the "Track between topics" option from the Test Bot, what happens after you try to reach the Talk to an Agent topic?

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