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Power Platform Community / Forums / Copilot Studio - General / Build power canvas app...
Copilot Studio - General
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Build power canvas app to integrate with custom copilot built in microsoft copilot studio

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Posted on by FH-26110833-0 4
I built one power canvas app and add custom copilot (Built in Microsoft Copilot studio). After publishing, there is below issue reported.
 
{
  "error": {
    "code": "RegionNotAllowed",
    "message": "The request received in unitedstates but target regional bot belongs to europe. Please check BaseURI  https://docs.microsoft.com/azure/bot-service/rest-api/bot-framework-rest-direct-line-3-0-api-reference?view=azure-bot-service-4.0#base-uri."
  }
}
 
Seems that power app hosted in united states region, so it sends https://unitedstates.directline.botframework.com/v3/directline/conversations, but copilot hosted in Europe region.
 
But I can't find where to change this, thanks for your help.
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  • Verified answer
    DuaS. Profile Picture
    DuaS. 181 Super User 2025 Season 2 on at
    Build power canvas app to integrate with custom copilot built in microsoft copilot studio
    Both the Copilot bot and the Canvas app must be in the US region. I encountered the same error, but when I created a new environment in the US region, the issue was resolved. Keep in mind that once an environment is created, its region cannot be changed. You might want to try moving the Copilot bot to the US region as well.
  • FH-26110833-0 Profile Picture
    FH-26110833-0 4 on at
    Build power canvas app to integrate with custom copilot built in microsoft copilot studio
    Thanks so much @DS-09100503-0, seems this function cannot be used in other regions except the United States.

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