Skip to main content

Notifications

Copilot Studio - General
Answered

My Topics missing when Integrating Bot to Facebook Messenger

Posted on by 63

Hi,

 

I try to integrate my virtual agent bot into Facebook Messenger.

The process itself is succeeded, however, my user defined topics seems missing from my bot knowledge based.

Is there any setting so that my created topics is applicable by the bot in Facebook Messenger?

 

Regards,

Alvin Susanto

  • alvinsusanto Profile Picture
    alvinsusanto 63 on at
    Re: My Topics missing when Integrating Bot to Facebook Messenger

    Hi @renatoromao ,

     

    It seems i missing to publish my bot. 

    After publishing, somehow it need some time before the topics could be executed

     

    Regards,

    Alvin Susanto

  • renatoromao Profile Picture
    renatoromao 6,762 on at
  • alvinsusanto Profile Picture
    alvinsusanto 63 on at
    Re: My Topics missing when Integrating Bot to Facebook Messenger

    Hi @renatoromao ,

     

    I already publish my Bot.

    I tried the bot using the bot in the demo website, and my topic is executed.

    But when i try again in Facebook Messenger, my topic is still not recognized. Is there any step needed to refresh the bot in Facebook Messenger?

     

    Regards,

    Alvin Susanto

  • Verified answer
    renatoromao Profile Picture
    renatoromao 6,762 on at
    Re: My Topics missing when Integrating Bot to Facebook Messenger

    Hi @alvinsusanto ,

     

    Really?

    Did you publish your bot before deploy on the Facebook channel?

    Because I published my topics and afterward deploy on the Facebook channel. When I send a message, my topic is executed normally.

Helpful resources

Quick Links

Exciting News for Copilot Studio Communi…

Get ready to experience a whole new level of engagement with the Copilot Studio…

Celebrating the May Super User of the…

LaurensM is an exceptional contributor to the Power Platform Community…

Check out the Copilot Studio Cookbook…

We are excited to announce our new Copilot Cookbook Gallery in the Community…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 137,998

#2
RandyHayes Profile Picture

RandyHayes 76,308

#3
Pstork1 Profile Picture

Pstork1 63,059

Leaderboard