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Power Platform Community / Forums / Power Automate / create email from case...
Power Automate
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create email from case using Microsoft Flow

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Posted on by

Hi All,

 

I want to use Microsoft Flow to CREATE  an email Activity record when a case is created in CRM.

I am able to populate Other fields like Subject, Emailbody(description) but facing problem with setting value in fields like

To (Recepient), From(Sender),   CC, BCC etc.

 

I understand that datatype for these fields are PartyList  when i checked entity name "Email Messages" but I dont know how to set data in these fields while creating Email record immediately after Creating CASE in CRM.

 

Need your guidnace. 

 

Thank you in Advance!!

 

Regards,

Meva

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  • v-monli-msft Profile Picture
    Microsoft Employee on at

    Hi @me_makwana,

     

    Would you please upload a screenshot of the detailed configuration of this flow?

     

    Regards,

    Mona

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