Broken Connections

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Posted on by hxc821

Hello,

I am having an issue with the connections from my flows. When I try to edit a flow, I receive the following error:

Failed to create connection for connection id '/providers/Microsoft.PowerApps/apis/shared_sharepointonline/connections/shared-sharepointonl-B45A144E-CCE4-48FA-A6F6-A48030F58237'. Failed to fetch

When I check the connections, they are all showing as connected and none appear to need fixed.

When I try to create a new flow, I receive the following error:

It looks like something went wrong.

If you contact support, you may be asked to provide the following details:

Time:

Server/Client Correlation ID: 54f8b477-ef52-4c29-bd4b-944bdeec93a3

Error: Something went wrong. Please refresh the page or try again after some time

Has anyone had this issue before?

Thank you!

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ChristianAbata 8,949 Most Valuable Professional on at

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Re: Broken Connections

yes @hxc821 please wait for 24hrs and then try to create new conections. If the conections works well then update the conections in your flow.

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hxc821 21 on at

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Re: Broken Connections

@ChristianAbata
Hi Christian, thank you for the reply.
Do you know what would normally cause this issue?
This is the first time I have come across this issue. I was able to edit my flows yesterday evening without any issues.

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ChristianAbata 8,949 Most Valuable Professional on at

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Re: Broken Connections

@hxc821 normally are microsoft updates today I saw a email sended from microsoft that are doing changes in Sharepoint.

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Jcook 7,779 Most Valuable Professional on at

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Re: Broken Connections

Hi @hxc821

Can you try and use a different browser.

—Josh
If you like my post please hit the "Thumbs Up" -- If my post solved your issue please "Mark as a Solution" to help others

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hxc821 21 on at

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Re: Broken Connections

@Jcook
Hey Josh,

Thank you for your reply. I usually use Google Chrome for Flow. I tried switching to FireFox and Internet Explorer and I am still having the same issue.
Below is a screen shot of the error.
I am unable to use the Sign in button noted in the screen shot.

I haven't had this issue before and was using flow last night. Unfortunately this issue is on all of my flows, so I am unable to use flow at the moment.

Have you had this issue before?
Thank you for your help!

Hannah

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hxc821 21 on at

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ChristianAbata 8,949 Most Valuable Professional on at

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Re: Broken Connections

@hxc821 as I told you Microsoft send a message to all admins that some services are going to have breaks.

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hxc821 21 on at

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Re: Broken Connections

Hello,

Thank you both for looking into this. I found out this morning that the error was related to an internet connection issue. I am working from home due to the Coronavirus quarantine.

For some reason my home wifi started causing issues. I disconnected from that and I am now using my phone as a hotspot. I was able to connect without issue after changing the internet connection.

Thank you!
Hannah

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NJ1980 2 on at

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Re: Broken Connections

@hxc821 l am experiencing a similar issue, and using the mobile phone hotspot does indeed resolve the problem. Thanks for that suggestion!
Have you managed to move back to your local WiFi connection by now? Or are you still "stuck" with the hotspot solution?

Thanks>

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hxc821 21 on at

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@NJ1980

Hello,

I am still using my phone hotspot. I can occasionally connect with my home wifi, but I still experience the connection issue pretty frequently on my home wifi.

I only need to use the hotspot when trying to edit the flows. The flows are able to trigger and run without issue on my home wifi.

Thanks!

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