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UI Elements aren't detected on ERP intermittently

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Posted on by Mokshazna

Hi,

I am using PAD to automate form filling on ERP system ( Syteline provided by Infor). Now as I use the desktop recorder it worked fine for the first time after installing. After that none of the elements are being recognised. It simply capture whole pane. Now sometimes it works all a sudden and stops again. I am thinking this should be of some security built into application etc. Can you please help me what could be the possible reason for such issues?

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Power Automate Desktop

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yoko2020 495 on at

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@Mokshazna
Window ui selector issue.
Once you use desktop recorder, always check, analyze and tune each ui selector to make it universal for that specific windows application.

You need to learn how selector work, especially the relation ship between Parent ui selector and children ui selector.
Mokshazna 26 on at

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Thank you for replying. I do understand the how the selectors work and understand about the relationship between parent and child. But I think the issue isn't that my selectors are wrong, its about the whole application itself. It simply doesn't show the child items inside the pane sometimes at all.
yoko2020 495 on at

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@Mokshazna wrote:
Thank you for replying. I do understand the how the selectors work and understand about the relationship between parent and child. But I think the issue isn't that my selectors are wrong, its about the whole application itself. It simply doesn't show the child items inside the pane sometimes at all.
Try capturing the element manually, don't use desktop recorder.
Community Power Pla... Microsoft Employee on at

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Try using PAD as administrator.
Solved: Re: UI element not detected - Power Platform Community (microsoft.com)
Mokshazna 26 on at

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This isn't working either
Mokshazna 26 on at

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Not working even after running it as administrator. The other thread you mentioned exactly has same issue but they had resolved saying "logged into PAD as administrator". Do we need a admin credentials or just my account with admin rights?
Community Power Pla... Microsoft Employee on at

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No, just run it as administrator solved that case (I replicated it)...
Mokshazna 26 on at

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In my application's case it isnt working. I have doubt regarding using the admin privileges. My account has been added to admin roles. So even after trying to run as admin it isnt working. Is there any chance that removing the admin role for my account would work?