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I WANT all mails to come from the creator of the flow

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Posted on by tfarsund

Hi everyone,

My flow sends an email and is triggered through a powerapp.

The issue is that the mails are sent from the account of the powerapps-user and I want them to be sent from the account of the creator of the flow (or another specified email) - i.e, from one mail only.

If the solution is to add an external mail in the "Send as" property in the advanced options - is all of the users required to have permission to send from this mail? or is it enough that the creator of the flow has permission to send from this mail?

My flow is connected to Office 365 connector only.

In this forum it seems like everyone else has the opposite problem - they want to send the mails as someone else, and not the creator..

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yashag2255 24,769 Super User 2024 Season 1 on at

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Hey @tfarsund

If you trigger a flow from PowerApps, all the connections to the actions in the Flow will be used of the user that is triggering the flow from the PowerApp control.

To send all emails from one account only, you can setup a shared mailbox and provide all these users (the ones who have access to the app) as members of that Shared Mail box and in the flow, replace the send an email action with send an email from a shared mailbox action.

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!
tfarsund 30 on at

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hi @yashag2255 , thanks for the quick reply.

This would have done the trick for me, except all my mails are in HTML format and the shared mailbox action does not seem to support HTML (there is no "is HTML" toggle in this action).. any ideas?
yashag2255 24,769 Super User 2024 Season 1 on at

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Hey @tfarsund

In the screenshot below, click on the code view and you can provide HTML input to the email body for the shared mail action:

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!
tfarsund 30 on at

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@yashag2255 , thanks!
Just to be sure, even though the codeview button is greyed out, it will interpret the input from powerapp as HTML?
yashag2255 24,769 Super User 2024 Season 1 on at

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Hey @tfarsund

For some reason, in mine it does not grey out.

Can you test out if it works as expected? or try adding the <p> </p> tags to it and check if you face any issues.

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!
tfarsund 30 on at

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@yashag2255, it does not grey out if I add "<p></p>", but as my input is already in html-format (it is a Html-text in powerapps, easy to use with the regular Send email activity in flow since "Is HTML" can then be sent into the form as true/false) this should not be necessary and it makes me a bit concerned that it greys out without it.

I'll check it out when I have a shared mailbox to test with - im developing using a clients user, I guess I have to talk to IT.

Hope it works - if not I'll probably reach out again - thank you for the help this far!