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Power Platform Community / Forums / Power Automate / Unable to launch power...
Power Automate
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Unable to launch power automate.

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Posted on by 2

Hi, I am using windows 10. I am able to successfully install power automate in my machine but unbale to launch it. Un installed and re-installed, restarted, many times but that doesn't solved my problem. please help me on this. Thanks in advance.

  • VJR Profile Picture
    7,635 on at

    Hi @SeshuReddy 

     

    Could you please share what does "unable to launch" mean in your case?

    Is it throwing up an error, or nothing happens at all when you try to open it?

    Are you using it on your personal machine or work machine with some restrictions? 

  • SeshuReddy Profile Picture
    2 on at

    Hi @VJR. Thanks for responding. 

    I am using work machine and I have admin permissions. When I am trying to open the PAD, nothing is happening at all.

  • VJR Profile Picture
    7,635 on at

    Hi @SeshuReddy 

     

    Could you try deleting the contents of the below folder: 

    %LocalAppData%\Microsoft\Power Automate Desktop (Preview)\Cache

     

    Open a windows explorer and directly paste the above string in the address bar.

    Then reopen PAD.

     

    You also might want to take a loot at the Windows Event viewer to see if there's something fishy happening.

  • Riyaz_riz11 Profile Picture
    4,214 Super User 2026 Season 2 on at

    Hi @SeshuReddy ,

    C:\Users\lenovo\AppData\Local\Microsoft\Power Automate Desktop\msalcache.bin3

    Please delete this file and try once.

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