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Avoid Reset of Global Variable in PVA

Posted on by 182

Hi 

 

I am setting bot variable from external source (https://learn.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot) to capture pageurl and some other details. 

However, when I restart the conversation, these values get set to blank and the question where i have declared these variables start to pop up. I want to avoid the popping up of these questions which i created to set the custom variables.

 

I can send these variables value to onlineExcel or to a database outside and call back when the restart trigger is used, however how do I link it to the session? I tried using the guid() function in power automate, however it guid changes the value when restart/start over is used.

 

Any help/workaround to achieve this?

  • nikviz Profile Picture
    nikviz 182 on at
    Re: Avoid Reset of Global Variable in PVA

    Hi @HenryJammes 

    Tested and this works.
    Thanks for this.
    ConversationId remains consistent throughout the session.

  • Verified answer
    HenryJammes Profile Picture
    HenryJammes on at
    Re: Avoid Reset of Global Variable in PVA

    Hi @nikviz,

    Have you considered using the ConversationId? 

    Solved: Getting the Conversation ID value from PVA to Powe... - Power Platform Community (microsoft.com)

    Henry

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