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Latency when using mobile device

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Hi experts,

I have an app displaying the data from a SQL DB.

When I run it on a laptop (browser or Teams desktop) they are fast.

But if running it on a mobile e.g. iPhone 6, it takes 2 minutes to display the gallery.

Every access needs 2 minutes at least.

Any workaround to improve the performance?

Thanks

  • iAm_ManCat Profile Picture
    iAm_ManCat 18,151 on at
    Re: Latency when using mobile device

    Could you post the query that it's doing so that we can better understand if it may be the query itself that is intensive? It may not be restricted on desktop/laptop connections where speeds may not be an issue whereas mobile data connections can be slow depending on what data is pulled and how.

  • v-monli-msft Profile Picture
    v-monli-msft on at
    Re: Latency when using mobile device

    Hi @chungchung ,

     

    Is this happening on multiple phones or just one?

     

    Have you changed the delegation number of this app? 

     

    You could refer to below documentations about performance considerations with PowerApps:

    https://powerapps.microsoft.com/en-us/blog/performance-considerations-with-powerapps/

    https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/performance-tips

     

    Regards,

    Mona

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