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Power Platform Community / Forums / Power Apps / (remember?) SPN proble...
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(remember?) SPN problems in SSRS report

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Dear friends, colleagues,

A client of mine is still working on premise (8.2), so please forgive me if this topic shouldn't be here, I couldn't find an active 'on premise'-forum.

The client has copied his production database to acceptance and development (hashing all personal stuff etcetera, so let's leave it there). After the copy, the reports in ACC and DEV seized to function. Report Server Service log shows:
"A Call to SSPI failed" and "The target principal name is incorrect"

Sounds like a clear message, but the same SPN's are used for all environments (...) and the settings seem to be correct. The db service account has spn settings to all SQL servers.

What I was wondering, what's in the message? What exactly is this target principal name

 

This issue is driving me rather crazy, knowing that (also in this case) the solution is just a few mouse clicks and button presses away.

 

Any ideas?

Thanks for thinking along with me.

Regards,
Jeroen

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  • Verified answer
    Jeroen J Profile Picture
    on at

    Solved! 

    The problem was not the SPN for SSRS account of for DB account. The problem was the SPN for the Application Pool service account. It never occurred to me to look at that one, for almost everything points towards the first two.
    Until I found this: https://learn.microsoft.com/en-US/previous-versions/troubleshoot/dynamics/crm/reports-created-by-report-wizard-or-custom-fetchxml-may-fail

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