Hi,
I have a solution where users are filling out a declaration form, the status of the form = Active. 11 months and 2 weeks later a workflow runs and changes the status from active to inactive. An email is sent to the user and they are advised they need to fill out a new declaration form.
My issue is sending the reminder emails for users that do not fill out the form within a 2 week period. A reminder email should go out on day 14, 7, 6, 5, 4,3 , 2,1. The reminder email should not send if the user has submitted a new form.
How do I get the workflow to look for form that is active?
Thanks
Karen