web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / Office 365 Users Conne...
Power Apps
Answered

Office 365 Users Connection

(0) ShareShare
ReportReport
Posted on by Microsoft Employee

I have an app that is regularly used by my employees. Today, one of my user keeps getting the "Fix Connection" message when trying to login to one of the apps. They have the correct password but it will not work when clicking on "Fix Connection". Any ideas how to fix?? Thank you.

 

fixconnection1.png

Categories:
  • CNT Profile Picture
    10,921 Super User 2024 Season 1 on at

    @Anonymous Please ask to user to use a incognito / In Private Browser session and try.

  • Verified answer
    Community Power Platform Member Profile Picture
    Microsoft Employee on at

    @CNT 

    Incognito Mode in browser did not work either.

     

    I did get it fixed though. I had to go into Power Apps admin and "un-share" the user completely and then "re-share" the user. This seemed to clear up what ever it was stuck on. Thanks!

  • CNT Profile Picture
    10,921 Super User 2024 Season 1 on at

    @Anonymous Glad you got it working! Go tell the world!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Leaderboard > Power Apps

#1
11manish Profile Picture

11manish 342 Super User 2026 Season 2

#2
M Bilal Khan Profile Picture

M Bilal Khan 271

#3
Mohsin Ali Profile Picture

Mohsin Ali 223

Last 30 days Overall leaderboard