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Form not recognising selected item from pre-existing ticket when opened via URL

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Posted on by e9d

I am having difficulty with a form recognising a selected value when opening a pre-existing ticket via URL.

I am not having this issue with the ticket ID via "CurrentItemID" which is due to my App OnStart statement - If(IsBlank(Param("ItemID")),Set(CurrentItemID, Blank()),Set(CurrentItemID, Param("ItemID")))

I tried to duplicate that statement for the city name (below) but had no luck, when opening a pre-existing ticket my label with "CurrentCityName" is blank.

If(IsBlank(Param("cityName")),Set(CurrentCityName, Blank()),Set(CurrentCityName, Param("cityName")))

Am I misunderstanding Param? Any help would be greatly appreciated.

Cheers

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Building Power Apps

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WarrenBelz 156,538 Most Valuable Professional on at

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Hi @e9d,

Assuming your CurrentItemID is Numeric, you need this

If( !IsBlank(Param("ItemID")), Set( CurrentItemID, Value(Param("ItemID")) ) )

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e9d 7 on at

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Thanks @WarrenBelz for the quick response but the CurrentItemID which is numeric is the one that is working fine. The CurrentCityName is not recognised when I open a pre-existing ticket via a URL, I have a text label that equals CurrentCityName and it's blank rather than recognising the city selected in the form.
WarrenBelz 156,538 Most Valuable Professional on at

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Hi @e9d ,'

Firstly this code (you don't need the blank() setting - the Variable will be blank by default if you do not set it)

If( !IsBlank(Param("cityName")), Set( CurrentCityName, Param("cityName") ) )

will set the Variable CurrentCityName to the Parameter cityName providing it is properly sent in the URL. What is the format of the URL (please send one and copy it from the browser address).

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WarrenBelz 156,538 Most Valuable Professional on at

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Hi @e9d ,

Just checking if you got the result you were looking for on this thread. Happy to help further if not.

Please click Accept as solution if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider giving it Thumbs Up.