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Power Automate
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LOST mouse control!

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Posted on by 34

I tried running a desktop flow from a cloud flow for the very first time tonight. 

Right after I provided the credentials to my development desktop on which I wanted to trigger the flow (from cloud)… I lost all mouse control and only my keyboard worked. 

I had to find a way to reboot my computer using only keyboard actions, and even that didn’t make my mouse work again. 

Only after a sign out and 2 reboots and attempts to force quit power automate using my keyboard on task manager was I able to somehow regain control of my mouse. 

Why would this happen, and how to I run an attendee desktop flow on my connected development computer without this happening again?

 

Not a good first impression.

  • Riyaz_riz11 Profile Picture
    4,214 Super User 2026 Season 2 on at

    First get the screen resolution of dev and pass the value into production system in the beginning of the of the flow set screen resolution action.

     

    If works mark as solution 

    Regards,

    Riyaz.

  • autonewb Profile Picture
    34 on at

    I’m not using production at all. This is just my dev computer, connected to my dev power platform “environment”, and I’m simply trying to run a basic (attended) desktop flow by triggering it from a cloud flow that is also in the same dev environment. 

    Of all the training docs and YouTube videos I’ve seen, setting screen resolution has never once been mentioned by anyone. 

    Can that truly help me here?

  • autonewb Profile Picture
    34 on at

    Still completely locks up my cursor any time I try to use the “run desktop flow” action with my desktop computer as the connection. This sucks. 

    I even had to unplug my computer’s power cable once to get it working again. 

  • autonewb Profile Picture
    34 on at

    Same problem occurs on my local desktop when I instead select a different computer that is also signed in as a machine in the same environment.

  • Verified answer
    autonewb Profile Picture
    34 on at

    Ugh. So after about 100 reboots while troubleshooting this, it seems the PA desktop services are somehow impacting my Wi-Fi mouse driver. 

    I have switched to a wired mouse and the problem stopped happening. 

    What a horrible, time wasting experience. 

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