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Power Apps
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Edge not loading

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Posted on by 97

Hi,

I am trying this PowerApps weblink and some members of our community can't get it to load on Edge (works fine on Chrome):

https://apps.powerapps.com/play/3dda9bc5-fb31-4458-9ed0-6df83a4b7caf?tenantId=ea3f573e-b52f-4b0e-8ef9-359894f801f6

This is the picture they get:20191015_194117908_iOS.png

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  • Mr-Dang-MSFT Profile Picture
    Microsoft Employee on at

    @Sdjackson, please correct me if I'm wrong, but that screenshot looks like it's coming from Safari. Can you clarify if you meant Safari or that your issue is occurring on both Safari and Edge, but not Chrome?

     

    Is the device logged into an account that would be able to view that app?

  • Sdjackson Profile Picture
    97 on at

    Well spotted, that picture was one I found online but that's the one my colleague gets with Edge.  They cannot open the app at all and have to paste the link in to Chrome.  Perculiarly, I'm fine with Edge but they're now.  Grateful for any advice.

  • v-monli-msft Profile Picture
    Microsoft Employee on at

    Hi @Sdjackson ,

     

    How many users are involved in this issue? Were they using Edge on different pcs? If not, please let them to change to another device and test.

     

    Regards,

    Mona

  • Verified answer
    sephilli Profile Picture
    Microsoft Employee on at

    Hi @Sdjackson ,

     

    Can you have those experiencing the issue follow "Resolution 2: Configure Trust Zones for Internet Explorer and Edge" in the troubleshooting guide found here? https://support.microsoft.com/en-us/help/4023606/troubleshooting-startup-issues-in-powerapps-web-authoring

     

    Hopefully this will resolve their issues.

    Let us know

     

    Sean

  • Sdjackson Profile Picture
    97 on at

    Our Network administrator is off this week so I'll get him to give that a whirl next week.  Thank you.

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