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Power Platform Community / Forums / Power Automate / Flow send e-mail notif...
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Flow send e-mail notification but doesn't show banner img and description.

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Posted on by 145

Hi.

 

I need to make a flow which send notifications about new NEWS on SharePoint Online group called "Team Messenger".

 

I created a flow like this (sorry it is in polish):

Zrzut ekranu 2020-01-13 o 15.43.14.png

 

But in e-mail I can't see Banner Image and Description.

How to show them?

 

MicrosoftTeams-image.png

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I have the same question (0)
  • abm abm Profile Picture
    32,858 Most Valuable Professional on at
    Re: Flow send e-mail notification but doesn't show banner img and description.

    Hi @kukulka 

     

    Send email v2 connector don't have HTML support. I can see you are using HTML tags so it should work.

    Make sure the url is valid. Copy the url in a browser and see whether that works or not.

    Also check nothing is blocked from outlook.

     

    Another option is you could use  another outlook action called 'send email with options' where you can set the HTML message to Yes

     

    Thanks

     

     

     

     

  • kukulka Profile Picture
    145 on at
    Re: Flow send e-mail notification but doesn't show banner img and description.

    Hi @abm 

     

    I got problem with your solution. I get en error.

     

    Zrzut ekranu 2020-01-13 o 17.40.09.png

     

    Moreover guy from this tutorial: https://collab365.community/using-flow-sharepoint-news-notifications/ use "Send an e-mail V2" with HTML elements. It works correct.

  • abm abm Profile Picture
    32,858 Most Valuable Professional on at
    Re: Flow send e-mail notification but doesn't show banner img and description.

    Hi @kukulka 

     

    There are couple of ways you could do this. Please see below links:

     

    https://davidlozzi.com/2018/11/01/sending-a-beautifully-formatted-email-from-microsoft-flow/

     

    https://www.c-sharpcorner.com/article/image-rendering-issue-in-outlook-through-microsoft-flows-office-365/

     

    Embed the image in your email

     

    https://www.sjlewis.com/2019/09/17/microsoft-flow-how-to-embed-an-image-in-an-email/

     

     

  • kukulka Profile Picture
    145 on at
    Re: Flow send e-mail notification but doesn't show banner img and description.

    Hi @abm 

     

    I tried to use solutions you sent me. Sadly I can't add image as attachment because I don't have "File Content" in Dynamic content.

     

    Zrzut ekranu 2020-01-14 o 09.06.32.png

     

    Do you have any idea why desription is not showing up?

  • v-bacao-msft Profile Picture
    on at
    Re: Flow send e-mail notification but doesn't show banner img and description.

     

    Hi @kukulka ,

     

    If you view the email on the Outlook web app, these pictures you added can be displayed, but in the desktop client, these pictures cannot be displayed.

     

    This is a known limitation. If you need the images you add to be displayed normally in the desktop client, you could try to configure the Body using the method provided in this link provided by abm.

     

    Please take a try.

     

    Best Regards,

  • v-bacao-msft Profile Picture
    on at
    Re: Flow send e-mail notification but doesn't show banner img and description.

     

    Hi @kukulka ,

     

    You need to use Get file content action to get File Content.

     

    Best Regards,

  • kukulka Profile Picture
    145 on at
    Re: Flow send e-mail notification but doesn't show banner img and description.

    @v-bacao-msftyour idea is great. But this solution is fantastic only for static image. You set specific image and ... that's it. I have dynamics content. Every NEWS created on SharePoint has different image in banner.

     

    Info: To show Description in email as dynamics content you need to show it in SharePoint listing.

     

    Zrzut ekranu 2020-01-14 o 09.47.10.png

     

  • Verified answer
    kukulka Profile Picture
    145 on at
    Re: Flow send e-mail notification but doesn't show banner img and description.

    Hi there,

     

    I found that problem was in missing slash - "/" in code. I am suprised that such a small thing could destroy whole Flow.

     

    Zrzut ekranu 2020-01-20 o 08.35.05-kopia.png

     

  • cmgallano Profile Picture
    3 on at
    Re: Flow send e-mail notification but doesn't show banner img and description.

    Worked like a charm!

     

    Thanks!

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