web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / Add metadata to closed...
Power Apps
Unanswered

Add metadata to closed emails

(0) ShareShare
ReportReport
Posted on by 32

Hello!

 

My organization would like to collect metadata on emails received in a shared mailbox in our model-driven app.

 

I created a table of the metadata and created relationships to the email table.

 

But! A received email is status: closed and status reason: received. 

 

My question: how do I assign metadata to a closed, received email? I'm hoping this is a common request and there are some elegant solutions out there, but haven't found any yet.

 

I wrote a Power Automate flow to inactivate the email, but that seems messy.

 

Thanks for any advice!

Joe

 

Categories:

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Leaderboard > Power Apps

#1
11manish Profile Picture

11manish 432 Super User 2026 Season 2

#2
Mohsin Ali Profile Picture

Mohsin Ali 347

#3
WarrenBelz Profile Picture

WarrenBelz 254 Most Valuable Professional

Last 30 days Overall leaderboard